Privacy Policy
Your privacy is our priority. We are committed to protecting your personal health information and maintaining the highest standards of confidentiality.
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Our Commitment to Privacy
Garcia Family Medicine is committed to protecting the privacy and security of your personal health information. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with HIPAA (Health Insurance Portability and Accountability Act) and other applicable laws.
We understand that your health information is personal and sensitive. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to protect your personal health information.
Information We Collect
We collect the following types of information to provide you with quality healthcare services:
- 👤Personal identification information (name, address, phone number, email, date of birth)
- 🏥Medical history, diagnoses, treatment records, and test results
- 💳Insurance information when applicable for documentation purposes
- 💵Payment information for membership and service fees
- 📧Communications between you and our practice team
How We Use Your Information
We use your personal health information for the following purposes:
- ✅Provide comprehensive medical treatment and healthcare services
- ✅Process membership payments and manage your account
- ✅Communicate with you about appointments, test results, and health matters
- ✅Comply with legal and regulatory requirements
- ✅Improve our services, patient care quality, and clinical outcomes
- ✅Coordinate care with other healthcare providers when authorized
Your Rights
Under HIPAA, you have important rights regarding your personal health information:
- ✅Access: Request and receive copies of your medical records
- ✅Amendment: Request corrections to your health information
- ✅Restriction: Request limitations on uses and disclosures
- ✅Communication: Choose how we contact you (phone, email, mail)
- ✅Accounting: Receive a list of disclosures of your health information
- ✅Complaint: File a complaint if you believe your privacy rights have been violated
Data Security
We implement comprehensive safeguards to protect your health information:
- 🔒Physical Security: Locked file cabinets, restricted access areas, and visitor management
- 💻Technical Security: Encryption, firewalls, secure servers, and regular security updates
- 👥Administrative Security: Staff training, access controls, and privacy agreements
- 🔍Monitoring: Regular audits and risk assessments to ensure compliance
Website Privacy
Our website may collect general usage data through cookies and analytics tools. This information is used to improve our website and services. We do not collect personal health information through our website unless you explicitly provide it through secure forms.
Any information submitted through our website contact forms is transmitted securely and treated with the same confidentiality as all patient information.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
For material changes that affect how we handle your personal health information, we will provide notice via mail or during your next visit.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact our Privacy Officer:
Privacy Officer
Garcia Family Medicine
801 NW St. Mary Drive
Blue Springs, MO 64015
Phone: 816-427-5320
Email: privacy@garciafamilymedicine.care
Complaints
If you believe your privacy rights have been violated, you may file a complaint with our practice or with the Secretary of the Department of Health and Human Services. We will not retaliate against you for filing a complaint.
File a complaint with HHS:
Office for Civil Rights
U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Washington, D.C. 20201
Toll-free: 1-877-696-6775