Last Updated: January 2025Effective Date: January 1, 2025Version: 2.0
1. Acceptance of Terms
By accessing and using the services of Garcia Family Medicine, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These terms apply to all patients, visitors, and others who access or use our services, including our website, patient portal, and physical facilities. Your continued use of our services following any changes to these terms constitutes acceptance of those changes.
2. Medical Services
Garcia Family Medicine provides Direct Primary Care services. Our services are not a substitute for health insurance and do not cover emergency care, hospitalization, or specialist services outside our practice. Patients are encouraged to maintain health insurance for services not covered by our Direct Primary Care membership.
Services Included
Comprehensive primary care services
Preventive care and wellness examinations
Chronic disease management
Acute illness treatment
Basic procedures and diagnostics
24/7 access to your physician
Same-day or next-day appointments
Extended appointment times
Telehealth consultations
Care coordination with specialists
Important Notice
Direct Primary Care membership does not provide coverage for emergency services, hospitalization, specialist care, surgeries, or services provided outside our practice. We strongly recommend maintaining traditional health insurance for these services.
3. Patient Responsibilities
As a patient of Garcia Family Medicine, you agree to fulfill certain responsibilities to ensure effective healthcare delivery and maintain a positive therapeutic relationship.
Medical Information
Provide accurate and complete health information
Inform us of changes in your health status
Report unexpected changes or complications
Update medication lists regularly
Disclose all healthcare providers you see
Treatment Compliance
Follow agreed-upon treatment plans
Take medications as prescribed
Attend scheduled follow-up appointments
Complete recommended testing
Ask questions when unclear
Communication
Communicate openly about health concerns
Respond to practice communications timely
Update contact information promptly
Use appropriate communication channels
Respect staff time and boundaries
Practice Policies
Keep scheduled appointments
Provide appropriate cancellation notice
Pay fees promptly
Treat staff with respect and courtesy
Respect other patients' privacy
4. Membership and Payment
Membership fees are due monthly and cover the services outlined in your membership agreement. Additional fees may apply for certain procedures, medications, or specialized services.
Payment Terms
Monthly membership fees are due on the same date each month
Accepted payment methods: credit card, debit card, HSA/FSA, ACH transfer
Late payments may result in service suspension after 30 days
Price changes will be communicated 30 days in advance
Family discounts available for multiple memberships
All fees are non-refundable unless otherwise stated
Membership can be paused for extended absences with notice
Additional Fees
Some services may incur additional fees beyond membership, including:
Specialized procedures not covered by membership
Certain injectable medications and vaccines
Third-party laboratory tests
Medical equipment and supplies
After-hours home visits
Extended travel medicine consultations
5. Privacy and Confidentiality
We are committed to protecting your privacy and maintaining the confidentiality of your medical information in accordance with HIPAA regulations.
Your protected health information will only be used or disclosed as permitted by law and with your authorization, except in emergency situations or as required by law. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal health information.
Our Privacy Commitments
Maintain physical, electronic, and procedural safeguards
Limit access to your information to authorized personnel
Use encryption for electronic communications
Provide you with access to your medical records
Notify you of any breaches as required by law
Honor your preferences for communication methods
6. Appointment Cancellation
We request 24-hour notice for appointment cancellations to allow other patients access to care. Our cancellation policy ensures fair access to appointments for all patients.
Cancellation Policy
Cancellation Timeline
24+ hours notice: No charge
Less than 24 hours: $25 fee may apply
Same-day cancellation: $50 fee
No-show: $75 fee
Emergency exceptions considered
Repeat Violations
First offense: Warning
Second offense: Fee applied
Third offense: Membership review
Chronic violations: Possible termination
Pattern of behavior addressed directly
7. Limitation of Liability
Garcia Family Medicine and its providers will not be liable for any indirect, incidental, special, or consequential damages arising from the provision of medical services, except as required by applicable law.
Legal Notice
This limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory, and whether or not Garcia Family Medicine has been informed of the possibility of such damage. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Nothing in these terms shall limit or exclude our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited or excluded by law.
8. Termination
Either party may terminate the patient-physician relationship with 30 days written notice. We will provide emergency care and prescription refills during the notice period to ensure continuity of care.
Grounds for Immediate Termination
Threatening or abusive behavior toward staff or other patients
Violence or threat of violence
Fraudulent activity or misrepresentation
Non-compliance with treatment that endangers health
Violation of controlled substance agreement
Repeated violation of practice policies
Non-payment of fees after 60 days and reasonable notice
Inappropriate use of after-hours access
Termination Process
Upon termination, we will:
Provide written notice of termination
Continue emergency care for 30 days
Provide prescription refills for 30 days
Transfer medical records upon request
Provide referrals to other providers
Return any unused portion of prepaid fees
9. Changes to Terms
We reserve the right to modify these terms at any time. Significant changes will be communicated to patients via email or during visits. Continued use of our services constitutes acceptance of modified terms.
Notification Process
Material changes communicated 30 days in advance
Notice provided via email to registered address
Updates posted on website and patient portal
Opportunity to discuss concerns before implementation
Right to terminate if you disagree with changes
10. Contact Information
If you have any questions about these Terms of Service, please contact us:
Garcia Family Medicine
Address: 801 NW St. Mary Drive, Blue Springs, MO 64015
After Hours: Available for urgent matters for members
Agreement Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use our services.
Effective Date: January 1, 2025 Last Revised: January 2025 Version: 2.0